Return and Refund Policy

Overview

At Trading Card Games, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, we offer a 14-day return policy.

This means you have 14 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be:

In the same condition that you received it
Unused and unopened (if sealed products)
In its original packaging
Accompanied by proof of purchase (order confirmation or receipt)

Non-Returnable Items

Certain items cannot be returned, including:

Opened trading card packs or boxes
Digital products (if any)
Gift cards
Items marked as final sale

How to Start a Return

To initiate a return, please contact us at:

📧 support@yourstore.com

Please include:

Your order number
Reason for return
Photos of the item (if damaged or incorrect)

If your return is approved, we will provide instructions on how and where to send your package.

Refunds

Once we receive and inspect your return, we will notify you about the approval status.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Please note:

Shipping fees are non-refundable
Refund processing time may vary depending on your bank or payment provider

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We will work quickly to resolve the issue by offering a replacement or refund.